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Discover moreHaving trouble connecting to the internet on your Windows device? Whether you're dealing with intermittent connectivity or no connection at all, this guide will help you identify and resolve common issues. By following these steps, you can restore your internet connection and get back to your online activities without unnecessary frustration.
Make sure all cables between your modem, router, and computer are securely connected. Sometimes a loose cable can cause issues. If you are using Wi-Fi, check if your wireless adapter is enabled.
Unplug your modem and router from the power outlet, wait for about 30 seconds, and then plug them back in. This simple action usually resolves connection issues by refreshing your network settings.
Windows has a built-in troubleshooter that can automatically detect and fix common network problems:
Go to Network & Internet Status.
Click on Network troubleshooter and follow the on-screen instructions.
Sometimes incorrect IP settings can prevent your device from connecting to the internet:
Open Command Prompt and type ipconfig /release followed by ipconfig /renew.
This will refresh your IP address and may resolve connectivity issues.
Go to Device Manager.
Find Network adapters, right-click your network adapter, and select Disable.
After a few seconds, right-click again and select Enable.
Resetting the TCP/IP stack can resolve issues related to your internet connection: Open Command Prompt as an administrator. Type netsh int ip reset and press Enter.
Outdated software can cause connectivity problems. Make sure Windows is up to date:
Go to Settings > Update & Security > Windows Update.
Click on Check for updates.
Go to Device Manager.
Expand Network adapters, right-click on your adapter, and choose Update driver or Roll back driver if a recent update caused issues.
Internet connection issues can be frustrating, but by following these steps, you can resolve most problems on your Windows device. If the problems persist, consider contacting your internet service provider or a professional technician.